WhatsApp-first automation, custom CRMs, dashboards, client portals and AI assistants - designed, built and handed over by a founder-led studio.
Built for the way African SMBs actually work - WhatsApp, mobile money like EcoCash and M-Pesa, patchy connectivity and mixed currencies - and delivered remotely to international clients.
WhatsApp & booking automation
Enquiries answered, bookings confirmed
Custom CRMs
Leads, clients and records in one place
Dashboards & reporting
See the numbers without the spreadsheet
Client & project portals
Work, files and updates shared cleanly
AI assistants
Drafts, triage and reception - with a human check
Tool integrations
Your existing apps, finally talking
Each system is designed around a real bottleneck, built and connected to your tools, tested with your team, then handed over with training.
A CRM shaped around how you actually sell and serve - leads, contacts, deals, records and roles - instead of bending your team to generic software.
Live views of enquiries, jobs, sales and cash, pulled from the tools you already use, so reporting stops being a weekly chore.
Shared inboxes, booking requests, confirmations, reminders and rescheduling, with clear handoff to a person when it matters.
Read the WhatsApp automation guide →One place for projects, tasks, files, time and updates, so clients and staff stop chasing each other by email.
Practical AI for drafting replies, summarising, triaging enquiries and checking data quality - with a human approving the output.
Connect forms, calendars, email, spreadsheets, accounting and CRMs so information moves without copy-and-paste.
Demo · fictional dataMobile-first clinic booking against real availability, reminders, rescheduling and a reception dashboard with AI-drafted bookings for review.
For: Clinics and practices that take bookings over WhatsApp and phone.
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Independent product build · liveReads EcoCash payment confirmation SMS, matches transactions to orders, sends receipts and tracks payments in real time.
For: Zimbabwean businesses reconciling mobile money by hand.
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Demo · fictional dataTurns messy lead records into clean, deduplicated leads with a health score, pipeline and AI-drafted follow-ups for approval.
For: Teams whose leads live in spreadsheets and phones.
Open live demo ↗A clinic WhatsApp inbox with appointment requests, confirmations, rescheduling, reminders and staff handoff.
For: Clinics and practices that take bookings over WhatsApp.
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Demo build · fictional dataAn AI voice receptionist, patient portal and staff dashboard sharing one appointment record.
For: Clinics that miss calls or juggle bookings by hand.
Open live demo ↗Audit and consultation booking with availability management, calendar events and confirmations.
For: Consultancies and service businesses that book calls or appointments.
Open live system ↗Linda Kisimisi, Founder & Automation Lead, scopes and builds every system. The person who scopes it builds it.
9+ years of C-level marketing and growth experience means systems are designed around revenue, not just task automation.
Designed for WhatsApp, mobile money, mixed currencies and patchy connectivity - and just as at home with international teams.
Scope, timeline and quote are agreed in writing before any work starts.
Your team is trained, gets written guides and owns the system at the end.
How enquiries, bookings or admin move through your business today, and where they break.
What is worth automating first, what is not, and which of your current tools we can reuse.
If it is a fit, a written scope and quote follow. No obligation, no pressure.
Lead follow-up, viewings, tenant and owner records, maintenance tracking.
Enquiry intake, booking requests, quote follow-ups and job dashboards.
WhatsApp reception, appointment requests, reminders and staff handoff.
Stock, sales and expense reporting, customer messaging and order updates.
Client portals, project tracking, CRM hygiene and reporting.
Accountants, law firms, recruiters, brokers and more - if it is repetitive, it can be systemised.
Local payments, WhatsApp habits and data protection laws differ by country. Each guide covers how we build for that market.
A free audit of how work flows today and where it breaks.
A written scope and quote, agreed before anything is built.
We design and build the system and connect your tools.
Your team tests with real scenarios; we fix what they find.
Hands-on training and written guides for your staff.
Optional ongoing support and improvements.
See fixed-price offers on the Agency page or meet the founder.
Have a question or want to talk through a system for your business? Drop us a message or email us directly.
info@creativehauz.spaceBook a free systems audit. We map how work flows today and show you what is worth building first.
Book a free 30-min systems audit →No commitment · 30 minutes · Personalised recommendations